Refund Policy

Refund policy for plans, reports, and digital products.

TDG products are a mix of subscriptions, digital guides, and service-style reports. The refund path depends on what you bought and whether work has already started.

PlansRecurring plans can be canceled before the next billing cycle.

Digital filesDownloadable items are generally not refundable once delivered unless there is a clear technical problem.

Report workIf custom report work has already started, refunds may be limited to the unused portion of the service.

Need helpIf the order is wrong or unclear, contact TDG before filing a chargeback so the issue can be reviewed directly.

Refund summary: If you have a question about how one of these rules applies to a page, product, or proof request, use contact or support.

Page Walkthrough

Policy overview: Refund policy for plans, reports, and digital products.

This short video explains what Refund policy for plans, reports, and digital products. means in plain language and where the rule applies on TDG.

55 secCollector walkthrough

Open Refund policy for plans, reports, and digital products. with a plain-language intro.
Show the two or three checks a visitor should make first.
End with the next step inside TDG.
Policy page

Next step: Read the full policy on the page.